Pet diagnostics for dogs and cats. Owners book tests and packages as a home collection or a centre visit, keep a profile for each pet and get reports a vet has approved. We built the website, the app and the operations console behind them, for a launch in Gurugram.
Home page
Pets
Dogs and cats
Platforms
Website and app
Staff roles
Admin, ops, lab, vet, marketing, finance
Status
Opening in Gurugram
The challenge
The aim: let pet owners book a diagnostic test as easily as they would book one for themselves, at home or at a centre, and to trust the result because a vet has signed it off. Behind that sits a team of phlebotomists, lab staff and vets, and each of them needs their part of the day laid out for them.
What we built
What we built.
01
A profile for every pet, with tests that fit
Owners keep a profile for each pet: species, breed, age, weight and health notes. The website and app suggest tests from the pet’s breed and age, and say why in plain words.
A senior Labrador’s profile, with the checks suggested for him and why.
02
Booked at home or at the centre, with the vet’s note
Owners book a home collection or a centre visit and pay online. Each booking shows where it stands, and the report arrives with the vet’s note once it is approved. Vaccinations and health records sit under each pet too.
A booking with its home-collection slot, the payment and the vet-approved result.
03
Ops plans the day, phlebotomists get it on WhatsApp
The bookings board shows every visit for the day, at home or at the centre, with its phlebotomist and payment. Each phlebotomist gets a day sheet with addresses, map links, the samples to take and what the owner was told, copied for WhatsApp in one click.
A phlebotomist’s day sheet, with a Copy for WhatsApp button.
04
A vet approves every report
The lab adds the report as its own system exports it. A vet reads it, writes a note for the owner and approves it, or sends it back with a reason. Only then does the owner see it.
A report awaiting a vet: approve it with a note, or send it back with a reason.
05
Suggestions the vets control
What the website and app suggest is set by recommendation rules, by species, breed and life stage. Vets edit them and try them on a sample pet to see what an owner would be shown. Marketing runs the website’s content from the same console.
Recommendation rules for dogs, with a panel to try them on a sample pet.
Under the hood
How it fits together.
One API serves the website, the app and the admin console, so a booking, a report or a change to the website’s content shows up everywhere at once.
Staff sign in with one of six roles: admin, ops, lab, vet, marketing or finance. The console also covers payments, visitor analytics and an audit log.
The recommendation rules live in the database, not in the code, so vets can change what is suggested without waiting for a release.
Next.js website and admin
NestJS API
Prisma
PostgreSQL
Flutter app
Razorpay
Six staff roles
Editable recommendation rules
Website CMS
Visitor analytics
Audit log
Results
What it delivers.
Opening in Gurugram, with the website and the app launching together.
One system from booking to vet-approved report, for owners, ops, phlebotomists, the lab and vets.
